Contact Us
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For general informations / Informations générales:
For sales / Pour les ventes:
For after sale support / Pour le service après vente:
Jose Oliveira
Sales Manager / Directeur des Ventes
(English, Français, Español & Português)
cell: (514) 262-5985
Caroline Hu
Sales representative in Europe and Purchasing representative in Asia / Représentante des Ventes en Europe et Responsable des fournisseurs en Asie.
(English & Chinese)
cell: +86-15889748041
Charles Perron
President / Président
(English & Français)
cell: (514) 715-4843
tel: (514) 722-5174
Daniel Moschini
Manager of Projects and New Technologies /
Directeur de projets et nouvelles technologies
(English and Español)
Our Office:
1-4210, Jean-Rivard
Montreal, Quebec
Canada, H1Z 2A7
Warranty Details
LED Commercial Lighting products, including iVision™, oVision™ screens and displays are limitedly warranted for one years dated from purchase.
LED Signage Lighting products, including LED Flex Strips, LED Rigid Strips, and waterproof modules are warranted for one year dated from purchase as long as you have purchased the appropriate regulated 12VDC power supply for the devices. A regulated transformer is required for all purchases products which operate at 12VDC. The regulated transformer will deliver 12.0 volts to the listed products, and will have the 1 year warranty be applied should the product fail due to defective materials. If you wish to NOT purchase the regulated transformer from us, no warranty claim will be accepted.
LED Architectural Lighting products, including border lights, various rope lights, wall washers, and inground lights are warranted for one year dated from purchase.
LED Illumination Lighting products, including iBright™ fluorescent tubes, various XPower™ are warranted for one year dated from purchase. (Exceptionally, we offer two-year warranty for iBright™ T8s fluorescent tubes, IPS version and three-year warranty for EPS version.)
LED Control/Driver system products, including RGB Controllers, Amplifiers, Decoders and Power Supplies are warranted for one year dated from purchase.
OEM/ODM custom designed products are warranted for one year dated from purchase or subject to specified agreement statement.
Related accessories, software, shipping charges and any product free of charge are not included in this warranty policy.
The products shall be under usage of normal condition or as recommended in the manual.
